Refund policy

Return & Refund Policy

This Return & Refund Policy explains how Bullboxcards handles returns, exchanges, and refunds for purchases made through our website.

Business Information
Store Name: Bullboxcards
Website: https://bullboxcards.com/
Business Address: 11 Devoils Lane, Bishop’s Stortford, CM23 3XH, United Kingdom
Phone: +44 7934 938513
Email: mrsmoynag@gmail.com

Return Eligibility

Customers may request a return within 30 days from the delivery date. Returns are accepted for both defective and non-defective products.

Items must be new, unused, and in original packaging
Return requests must be submitted within the 30-day period

Return Method

All returns must be completed by mail. Customers must contact us before returning any item to receive instructions and a return label.

Return Shipping
Return shipping is free within the United Kingdom, United States, and Canada
A free return label will be provided after approval
The label must be downloaded and printed by the customer

Exchanges

We accept exchanges within the same 30-day return window, provided the item meets the return conditions.

Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Inspection is typically completed within 2–3 business days
Approved refunds are issued to the original payment method
Refund processing time is 5–7 business days
Refunds are issued in the original currency used for the purchase

Shipping Information
Order Cut-Off Time: 5:00 PM
Handling Time: 1–2 business days
Delivery Time: 5–8 business days
Shipping Cost: Free within the United Kingdom, United States, and Canada

Payment Methods
Shopify Payments (credit and debit cards)
PayPal
Apple Pay / Google Pay / Shop Pay

Sustainability Commitment

Bullboxcards focuses on environmentally responsible practices, including reducing packaging waste and using eco-friendly alternatives where possible.

Contact Information

For questions regarding returns, exchanges, or refunds, please contact us:

Email: mrsmoynag@gmail.com
Phone: +44 7934 938513
Address: 11 Devoils Lane, Bishop’s Stortford, CM23 3XH, United Kingdom
Website: https://bullboxcards.com/